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Telephone Interview Tips

Since a telephone interview is often your initial contact with a potential employer, it is worthwhile to review some tips on improving this first impression. After all, it may be your only opportunity to "sell yourself" and to have a trial run for the face-to-face interview. Typically, we will prepare you for the phone interview by letting you know who will be calling you, their title, questions that might be asked, the time and date, etc. Develop several questions ahead of time that will be helpful in gathering additional information for yourself about the position.

Some examples of questions are as follows:

  • What are the most important responsibilities of the job?
  • Who would I report to and what is his/her background?
  • Will I mainly inherit projects or initiate them?
  • Is this a team environment or an individual contributor role?
  • What is the most important thing I can do to help your firm during the first 90 days of my employment?
  • Will I have subordinates? If so, what are their background and any dynamics of the team that would be good to know?
  • What aspects of my background make me a good match for the position, and what areas would I need to learn additional skills for this position?

Take a problem solving approach during the telephone interview to determine what problem the employer is trying to solve by hiring you. Then be sure relay how your skills and background can help to "solve their problem."

It is also important to think about, prepare, and practice answers to the typical interview questions you may be asked by the interviewer. Preparation here is key so that your answers are straightforward, well delivered, and contain the information the interviewer wants to know about. It is easy to ramble on and on if you have not thought about these questions ahead of time.

Other tips include:

  • Have a pad, pen and copy of your resume near the phone.
  • Use a landline whenever possible to avoid dropped calls and poor connections.
  • Go to a quiet phone or office to call the interviewer back at a more convenient time. Avoid background noises like television, music, family, food courts, etc. Hold the receiver one-half inch from your mouth and speak directly into it.
  • Smile and be enthusiastic  it comes through the phone!
  • Dont eat, smoke, or chew gum during a phone conversation.
  • Speak in a conversational manner and be sure to speak loudly enough to be heard with some variance in inflection and tone. Record yourself responding to some normal phone interviewing questions asked by your spouse or someone else. Hear how you sound to others and practice improving that impression.
  • Let the interviewer do most of the talking, but use questions to stimulate the conversation as needed. When he/she asks you a question, dont just answer yes or no  expand on the question and use the opportunity to sell your skills and experience.
  • Do not initiate a discussion about salary, benefits, or vacation at this state. However, if the interviewer asks about salary, please be forthcoming and honest.
  • When the interview appears to be ending, find an opportunity to ask for a face-to-face interview. Please let the interviewer know you ARE interested in the job.
  • If you are not able to ask or set up a face- to-face interview, ask the following question (change the wording to something you are comfortable with): Do you have any concerns that I do not meet the requirements or expectations of this position? Sometimes interviewers can misinterpret something you said during the interview or on your resume, or maybe they just didnt ask the right questions. By asking this question, you can clear up any misconceptions and youll get immediate feedback on your interview.
  • When the interview is over, call your Nycor Consultant to debrief about the interview. We will follow-up with the client and work toward the next step ofĂ‚ face-to-face interviews.

Local Phone: 952-831-6444
Toll Free: 1-800-675-6527
Email: recruit@nycor.com